What next ... how to rebuild a brand after a crisis?
09-12-2022
It is said that mistakes are made by everyone. Anyone can make a mistake, do something wrong. In the case of a company, a mistake can cost it its good image. Crises make customers turn away from a brand, lose trust in it and are less likely to use its services. Does this mean that one crisis equals the downfall of a company? Is there any way to rebuild a positive brand reputation and keep customers coming back?